managed business IT solutions (mbits Pty Ltd) commenced operations in 2007 with the vision of creating a managed IT environment where leading technology, resources, ICT services and management are made available and affordable to customers regardless of their size, budget, location or complexity.
mbits specialises in provding unique, cost effective, high value managed ICT solututions and services to small to medium sized government agencies and corporate clientele. These organisations typically struggle to secure ICT services they "want at a cost they can afford with the customer service and assigned importance they deserve".
mbits provides managed ICT services delivering high value customer outcomes, rather than sale of product with a thin veneer of services attached.
Experience & Key Delivery Infrastructure
With over 75 years of collective IT solutions expertise and 50 years collective experience in managed ICT services and outsourcing on staff, mbits has deep experience to draw upon. The result is a unique service delivery operation featuring innovative managed ICT services, delivered by seasoned IT service practitioners using "field proven" process.
mbits has the infrastructure in place to back up our delivery operation, having completed the building and commissioning of the mbits Service Desk... mbits Network Operations Centre... and fit out of the mbits Data Centre... This key infrastructure underpins all solutons and managed ICT services across the mbits portfolio and is physically located in the greater Federal region, Canberra.
Managed ICT Services Creation
mbits take multiple vendor technology offerings through a solution integration framework to:
- address and/or minimise individual technology limitations and constraints
- create a new resultant solution with desired characteristics
The result is an integrated vastly improved solution with enhanced functionality which is then integrated with the customers business applications. mbits package the solution as a managed service, ensuring that at any point the service can be “tuned up or down” to meet the ongoing needs of the customer.
All mbits managed ICT services are fully and unconditionally supported by mbits under contracted SLA and offered as a fixed monthly charge.
READ MORE... for the current portfolio of mbits solutions and managed ICT services
mbits rapid growth, customer references and ability to attract and retain the very best IT staff underpin our ability to deliver innovative, flexible, cost effective ICT solutions & services, uniquely tailored to a customers needs.
